1. Information We Collect

We may collect information you provide while using our website, placing an order, or contacting us. This may include:

• Your name, email address, phone number, billing address, and delivery address.
• Order details, purchased products, and transaction-related information.
• Messages, reviews, feedback, or enquiries you submit through our website.
• Technical information such as browser type, device details, IP address, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process, confirm, deliver, and support your orders.
• Respond to your enquiries, feedback, or customer-service requests.
• Improve our products, website experience, services, and customer support.
• Send relevant offers, product launches, beauty updates, or promotional communications where permitted.
• Prevent fraud, maintain website security, and meet legal obligations.

3. Payment Information

Payments are processed through secure third-party payment service providers. Aureliaa Wellness does not store complete debit card, credit card, UPI, banking, or other payment credentials on its website.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us run our business, including payment gateways, delivery partners, website providers, marketing partners, and customer-support services.

We do not sell, rent, or trade your personal information. We may disclose information where required by law, to protect our rights, or to prevent fraud and misuse.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to remember your preferences, improve website performance, understand visitor behaviour, and provide a smoother shopping experience.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some website features.

6. Marketing Communications

If you choose to receive marketing communications from Aureliaa Wellness, we may send you updates about perfumes, skincare, cosmetic products, offers, launches, and beauty inspiration. You may unsubscribe at any time by using the unsubscribe option available in the communication.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure. However, no online method of data transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.

9. Third-Party Links

Our website may include links to third-party websites, social-media platforms, or services. Aureliaa Wellness is not responsible for the privacy practices, content, or security of these external websites. Please review their privacy policies before sharing personal information.

10. Children’s Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

Aureliaa Wellness may update this Privacy Policy from time to time. Any updates will be posted on this page and will take effect immediately upon publication. We encourage you to review this page periodically.