1. About Aureliaa Wellness

Aureliaa Wellness offers perfumes, fragrances, skincare, cosmetic products, beauty essentials, natural oils, serums, creams, and related self-care products.

2. Product Information

We aim to ensure product details, descriptions, images, ingredients, prices, and availability are accurate. However, actual colours, packaging, fragrances, and product appearance may vary slightly due to screen settings, product batches, or packaging updates.

Please review all product information and ingredient details before use.

3. Orders and Acceptance

Submitting an order is an offer to purchase products from Aureliaa Wellness. We reserve the right to accept, reject, cancel, or limit any order where a product is unavailable, a pricing error occurs, payment cannot be verified, or fraudulent activity is suspected.

An order confirmation may be sent after purchase. An order is considered accepted when it has been processed for dispatch.

4. Prices and Payments

All prices are displayed in Indian Rupees (INR), unless stated otherwise. Applicable taxes, delivery charges, promotions, and discounts will be shown during checkout.

Payments must be made through the payment options available on our website. We do not store complete card, banking, UPI, or payment credentials.

5. Shipping and Delivery

Delivery timelines are estimates and may vary because of courier delays, weather conditions, public holidays, service disruptions, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number. Additional delivery charges may apply if an order is returned because of an incorrect address, unsuccessful delivery attempts, or refusal to accept delivery.

6. Returns, Replacements and Refunds

Return, replacement, and refund requests are handled in accordance with our applicable Refund & Returns Policy. Due to hygiene and safety reasons, opened, used, damaged, tampered, or improperly stored beauty and personal-care products may not be eligible for return.

If you receive an incorrect, damaged, defective, or incomplete order, please contact us through our Contact Us page with your order details and supporting photographs or videos where applicable.

7. Product Use and Safety

Products are intended for external use only unless specifically stated otherwise. Please perform a patch test before using a new skincare, cosmetic, fragrance, oil, serum, or beauty product.

Stop use immediately if you experience irritation, discomfort, or an adverse reaction. Consult a qualified healthcare professional or dermatologist if needed. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

8. User Responsibilities

You agree not to:

• Use the website for unlawful, harmful, or fraudulent purposes.
• Provide false, incomplete, or misleading information.
• Attempt to disrupt, damage, or gain unauthorised access to the website.
• Copy, reproduce, distribute, or use our content without written permission.

9. Intellectual Property

All content on this website, including the Aureliaa Wellness name, logo, product descriptions, images, designs, text, graphics, and branding, belongs to Aureliaa Wellness or its licensors and may not be used without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. Aureliaa Wellness is not responsible for the content, security, privacy practices, products, or services offered by these third parties.

11. Limitation of Liability

To the maximum extent permitted by law, Aureliaa Wellness will not be liable for any indirect, incidental, special, or consequential loss arising from your use of this website or our products. Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer-protection laws.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will take effect once posted on this page. We encourage you to review this page periodically.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the applicable jurisdiction of Indian courts, without limiting consumer rights available under applicable law.